CramAI Support

AI-powered flashcard & quiz generator

Contact Us

Response time: We typically respond within 24–48 hours.

If you're experiencing any issues with the app, have questions about your subscription, or need help with anything else, please don't hesitate to reach out via email. Include as much detail as possible (device model, iOS version, steps to reproduce the issue) so we can assist you quickly.

Frequently Asked Questions

How do I generate questions?

Upload a PDF, PowerPoint, Word document, paste text, enter a topic name, or provide a URL. CramAI will use AI to generate flashcards and exam questions from your content.

What file formats are supported?

PDF, PPTX, PPT, DOCX, DOC, XLSX, XLS, CSV, TXT, RTF, MD, HTML, ODT, ODP, EPUB, and images.

How do I manage my subscription?

Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions on your iPhone or iPad to view, change, or cancel your subscription.

How do I restore my purchases?

Open the app, navigate to the upgrade screen, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used to purchase.

The app isn't loading or I see an error.

Please make sure you have an active internet connection. Try closing and reopening the app. If the problem persists, uninstall and reinstall the app, then contact us at cramaiapp@gmail.com.